2006 BMW 530i Service Customer Testimonial

"I am an owner of a 2006 530i. I have it serviced at East Bay BMW regularly and am always treated like royalty when I am at the service center. You are receiving this letter now because Rich has gone above and beyond your normal excellence in customer care in the service department. The wheel on my car developed a crack in the rim and was leaking air slowly. The service rep on the initial call said it was due to road hazard and that BMW would not cover it, even though I hadn't even brought the car in yet for inspection. Rich called me back, apologized and asked me to bring the car in for inspection, after which it was determined to be a defect. Rich was so professional in his job that I felt compelled for the first time in my life, to write in and thank you all for the outstanding customer service he personifies. Thank you!"

Scott Fischer

2006 BMW 530i

Buying a BMW from East Bay BMW

"Said was our BMW sales representative and he was wonderful. He was professional, knowledgeable, friendly and assertive (but not pushy). I genuinely felt that he had our best interest at heart. He was very patient with us while we were deciding on which car best suited our needs. He even worked with us on our financing so we were able to stay within budget. Said is a true asset to te BMW team. Thank you for making our car purchase painless! Alyce in finance was great too! She was also knowledgeable and very friendly!"

Rey & Rochelle Baraceros
2005 BMW X5 3.0i

purchased on 6/25/09

Dazzling Performance from East Bay BMW

DAZZZZLING...
PERFORMANCE.
When you’re driven to perform, it shows. East Bay BMW embodies the caliber of performance exemplified in the BMW brand. East Bay BMW is a winner of the 2009 Center of Excellence Award-which recognizes those who have achieved sales leadership with the highest level of customer satisfaction among all BMW centers during the past year.


Congratulations to East Bay BMW on another dazzling performance.


East Bay BMW
Center of 2009 Excellence

East Bay BMW Receives 2009 Center of Excellence Award

BMW North America has recently announced their Best Dealerships in the US. With 338 BMW dealerships in the U.S, the choice can be difficult and with many dealers in your area this may make your decision easier.



31 out of 338 BMW dealers have been awarded the “2009 Center of Excellence Award” using the following criteria: customer satisfaction, brand representation, and operational excellence.





East Bay BMW Pleasanton CA
BMW of San Diego San Diego CA
Crevier BMW Santa Ana CA
South Bay BMW Torrance CA
Global Imports Atlanta GA
BMW of Dubuque Dubuque IA
Isringhausen Imports Springfield IL
Laurel BMW of Westmont Westmont IL
Basney BMW South Bend IN
Baron BMW Merriam KS
BMW Gallery Norwood MA
Erhard BMW of Bloomfield Hills Bloomfield Hills MI
Erhard BMW of Farmington Hills Farmington Hills MI
Bavarian Motor Village, Ltd. Shelby Township MI
Motorwerks BMW Bloomington MN
Hendrick BMW Charlotte NC
Flemington BMW Flemington NJ
BMW of Freehold Freehold NJ
Paul Miller BMW Wayne NJ
Hassel BMW Freeport NY
Wide World BMW Spring Valley NY
Towne BMW Williamsville NY
Voss Village BMW Dayton OH
Classic BMW Willoughby Hills OH
BMW of Tulsa Tulsa OK
Kuni BMW Beaverton OR
Daniels BMW Allentown PA
Rick Hendrick Imports Charleston SC
BMW of Austin Austin TX
Advantage BMW Houston TX
BMW of the Permian Basin Midland TX

Client Testimonial About Recent BMW Sales Experience at East Bay BMW in Pleasanton

"Again, here I am writing you an email, about your excellent team!!!! Yes, I came back to buy a 5 Series BMW for my wife! We just love it! You have the best sales people I have ever seen or met, the experience is kept so positive and enjoyable. Your finance team is also very helpful and friendly. Again, many thanks for the opportunity to do business, I will return again and again, but now it will be in about 3 years when I turn in my lease and get another. Again, I can't say it enough, your team is fabulous, even with the economic climate, your team is so positive and helpful!

Thanks so much for everything!"

Steven Scott
East Bay BMW Client



Steven Scott purchased 2009 BMW 528i on February 23, 2009

BMW Awards Highest Honors to East Bay BMW in Pleasanton

WOODCLIFF LAKE, New Jersey, March 2008 – East Bay BMW has won the prestigious 2008 Center of Excellence Award, presented annually by BMW of North America to recognize sales leadership with the highest level of customer satisfaction. The award is presented to only 31 of the 338 BMW centers nationwide.

The Center of Excellence Award recognizes the entire team at East Bay BMW for providing extraordinary client care and for demonstrating a high level of excitement and enthusiasm for the BMW brand. BMW customers nationwide are given an opportunity to evaluate their sales and service experience at BMW dealerships via an independent survey. Survey results were used to select the 31 BMW centers nationwide for this outstanding honor.

BMW Group In America
BMW of North America, LLC has been present in the United States since 1975. Rolls-Royce Motor Cars NA, LLC began distributing vehicles in 2003. The BMW Group in the United States has grown to include marketing, sales, and financial service organizations for the BMW brand of motor vehicles, including motorcycles, the MINI brand, and the Rolls-Royce brand of Motor Cars; DesignworksUSA, an industrial design firm in California; a technology office in Silicon Valley and various other operations throughout the country. BMW Manufacturing Co., LLC in South Carolina is part of BMW Group’s global manufacturing network and is the exclusive manufacturing plant for all Z4 models and X5 Sports Activity Vehicles and the upcoming X6 Sport Activity Coupe. The BMW Group sales organization is represented in the U.S. through networks of 338 BMW passenger car centers, 335 BMW Sports Activity Vehicle centers, 142 BMW motorcycle retailers, 82 MINI passenger car dealers, and 30 Rolls-Royce Motor Car dealers. BMW (US) Holding Corp., the BMW Group’s sales headquarters for North, Central and South America, is located in Woodcliff Lake, New Jersey.

East Bay BMW receives BMW Center of Excellence honors from BMW of North America

East Bay BMW is a premier full-service BMW dealership in Pleasanton, California. BMW of North America has recently officially announced that East Bay BMW is a 2007 Center of Excellence.

East Bay BMW has been a Center of Excellence four consecutive years--2002, 2003, 2004, 2005 and now again in 2007. East Bay BMW's extraordinary sales leadership and high quality "excellent" customer satisfaction has enabled East Bay BMW to be one of only 7 BMW dealers across the United States, among the 338 BMW centers to be awarded this prestigious award. For more information visit http://www.eastbaybmw.com/

The Center of Excellence Award recognizes East Bay BMW for providing "excellent" client care, promoting the BMW brand, offering premium quality facilities while achieving key business objectives related to all departments— sales, service, parts, detail and finance. BMW sales and service customers are given an opportunity to evaluate their sales and service experience via an independent survey. The survey results from 2007 were analyzed and East Bay BMW was awarded the top honors of once again being named a BMW Center of Excellence - 2002, 2003, 2004, 2005, 2007.

To experience "excellent" customer satisfaciton visit East Bay BMW conveniently located off I-580 at Santa Rita Exit.

The all-new 2008 BMW X6 Sports Activity Coupe

The all-new BMW X6 Sports Activity Coupe at East Bay BMW

East Bay BMW will be receiving the new BMW X6 a coupe that's a cut above all the rest that will ignite your driving passion at every turn. The X6 offers the driver an engine of change: the incredible new twin-turbo V8. The BMW X6 is classic BMW style with modern convenience in every detail:

• Optional running boards offers you a leg up when getting in and out.
• Sports-inspired design, option with the X6 xDrive, Star spoke light alloy wheels.
• Head-up Display, optional, projects important travel information, such as your current speed, check control data, and directional arrows from the navigation system.
• Dynamic Performance Control seamlessly shifts drive power between the two rear wheels as needed for greater traction in curves.
• Comfort Access is optional but convenient! Simply keep the remote key in your pocket, and you can unlock the vehicle's door merely by touching the handle. you can also turn the engine on or off by pressing the Start/Stop button.

Seeing is believing at East Bay BMW in Pleasanton. The X6 will be breaking new ground and setting new standards in ten exterior colors, three interior colors and a wide variety of upholstery colors. Visit East Bay BMW, in Pleasanton, conveniently located off Interstate 580 at the Santa Rita Exit to configure your new Ultimate Driving Machine - BMW X6!