"2011 Center of Excellence" focuses on customer satisfaction, outstanding brand representation and operational excellence.
On February 25, 2011 BMW announced its annual Center of Excellence honors, awarded to the top preforming dealerships in the U.S. 32 of the 338 BMW dealers nationwide achieved "2011 Center of Excellence" status based on high customer satisfaction, outstanding brand representation, operation excellence and profitability.
East Bay BMW of Pleasanton was one of thirty-two dealers driven to perform this year--picking up our 9th Center of Excellence award. East Bay BMW continuously strives to prove sales leadership while achieving one of the highest levels of customer satisfaction.
"The Center of Excellence program rewards the BMW dealers who excel in their key business metrics," says Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. "this year's 32 winners are the ultimate performers who represent the best of the BMW brand and we are proud to have them representing the brand."
BMW Group Press Club: http://www.press.sdbmwna.com/
Additional information, images and video can be found at: http://www.bmwgroupusanews.com/